Refunds without a fight
Turn a stressed return request into a calm next step and a clear outcome.
Start trial
Built for Etsy seller messages, not generic support chat
AI reply assistant for Etsy sellers
Draft the right Etsy reply before the buyer waits.
Paste a buyer message, add your shop context, and get a ready-to-send reply draft that stays human, narrow, and practical for refunds, custom orders, and shipping questions.
Reply modes
3
refunds, custom orders, shipping
Saved templates
4
ready to reuse in the app
Plan
$19
per shop per month after trial
A real reply thread
Buyer
Hi, just checking on my order. The tracking hasn't moved in a while.
Draft reply
Thanks for checking in. I’m looking at your order now and will confirm the latest tracking status so you know exactly where things stand.
What it keeps
- Calm tone.
- Clear next step.
- No robotic filler.
Can I change the name on my order?The tracking hasn't moved.It arrived damaged.Can you ship faster?I need to cancel before it ships.Is this made to order?
Generate replies
A compact working surface, not a marketing shell
Paste a buyer message
Runtime AI reply draft
Reply preview
Buyer
Hi, just checking on my order. The tracking hasn't moved in a while.
Draft reply
A clean draft appears here after you generate one.
Subject note
Saved for your records
Seller notes
- Keeps the tone warm without sounding scripted.
- Stays narrow enough for Etsy messages.
Try a preset above or paste your own message.
What sellers get
Narrow tools for the repetitive messages you answer every day
Custom order clarity
Answer personalization changes fast before production starts.
Start trialShipping updates that reduce churn
Keep the tone steady when a package slows down or tracking stalls.
Start trialPricing
Free trial, then $19 per shop
Start with a limited trial. Move to the paid plan when you want more generations, reusable templates, and a tighter workflow for the messages you answer over and over.
Trial
Free
Try the generator with limited usage, no card required.
Paid plan
$19
/ month / shop
Built for sellers who need fast replies, saved templates, and a simple support path.
Frequently asked
Questions sellers ask before they try it
Does it sound robotic?
The generator stays narrow and uses your shop context so the reply feels like it came from a seller, not a generic chatbot.
Can I reuse the same templates?
Yes. Common reply patterns are saved as reusable starting points for refunds, custom order changes, and shipping updates.
Is there a support path?
Yes. Use the feedback form to send issue reports or reply-quality notes straight to the team.
Ready for the next reply